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At Hydro Galaxy all information gathered during the transactions from our customers is considered extremely confidential.  All information obtained from our customers is NEVER sold, loaned, or rented to any third party or anyone else. At Hydro Galalxy, we understand that our customers have a right to know what information we might collect about them. We are pleased to personally address any privacy question or concern with any of our customers. We will NEVER trade, sell, or rent e-mail addresses.

This privacy notice discloses the privacy practices for (www.hydrogalaxy.com). This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

• What information we collect;

• With whom it is shared;

• How it can be corrected;

• How it is secured;

• How policy changes will be communicated; and

• How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order or verify your address. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.  

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You may unsubscribe to our newsletters, etc at any time.. You can do the following at any time by contacting us via the email address or phone number provided on our website, or:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way and we do not keep this information in our files/systems. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Notification of Changes

Whenever material changes are made to the privacy notice specify how you will notify consumers. 

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800-818-6128 ext 2 or via email at support@hydrogalaxy.com

Registration

In order to use this website to track your orders, see orders status, etc., a user must first complete the registration form. During registration a user is required to give certain information (such as name, phone number, and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (such as your name, phone number, email address, billing address, and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. 

Shipping

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services (Paypal or Authorize.net). These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. We partner with these other parties to provide specific services. 

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.